Relivio Extension Cord - Replacement

Relivio is an advanced pain relief device that promotes muscular health and function by strengthening supportive muscles, reducing inflammation, and aiding tissue repair.

Through low-frequency electrical stimulation delivered via specialized gel pads, it targets nerve fibers to relieve pain and muscle tension—offering the sensation of a gentle therapeutic massage.

Backed by a 45-Day Home Trial Program, Relivio provides a safe, effective, and non-invasive solution for everyday pain management.

Relivio can be used on all areas however, we do not recommend use on the front of the neck, across the chest, or on the head.
The device will improve musculoskeletal health and function on the area it is applied. For example if you're having muscle spasms in your mid back you would apply the device in that area.

In order to obtain the best degree of pain relief with Relivio, we recommend the following pad placement guidelines:

1. Take note of exactly where your pain is located. Outline the most concise and tender area of the pain.
2. The pad can be placed in one of three directions 1. vertical 2. horizontal 3. angulated.
3. It is advisable not to place the pad directly over a joint such as the knee, elbow or ankle as its movement can alter the adherence of the pad.
4. Increase intensity gradually as each body part will tolerate a different level of intensity
Note: Pad placement as well as Intensity level tolerance varies from person to person. We recommend following our guidelines and do what feels best for you.

The electrode pads adhere to the body via the hydrogel area (similar to hospital EKG electrodes). Our electrodes have a long usage life of about 20-30+ applications. To maximize electrode pad life, make sure your skin is clean and does not contain any lotion before applying the pad.

Other factors that affect electrode pad life expectancy are your skin type, oils, and pH levels.

Relivio is made of skin-friendly silicone to avoid skin irritation and easy application.

The gel pads are made of skin-friendly gel and an ultra-mild adhesive which are non-sticky.

Yes! Its lightweight and compact design make it perfect for on-the-go relief. Whether you're at the office, traveling, or relaxing at home, you can conveniently take this device anywhere and enjoy pain relief whenever you need it.

No, the gel pads are made of skin-friendly gel and an ultra-mild adhesive which are non-sticky.

Absolutely! The device is designed for simplicity. Just attach the gel pads to your skin, switch on the device, open the app, connect to the device, choose your desired mode, intensity, and get started. No complicated setups are needed—relief is just a button away!

Relivio will automatically turn off after the timer expires, or you can switch it off manually as required.

No worries. Relivio will automatically turn off after the timer expires.

The high-quality gel pads are designed for repeated use, ensuring comfort and skin compatibility. With proper care, you can enjoy effective relief multiple times, making your purchase a lasting investment in your well-being.

Tip if gel pad adhesive if it’s no longer sticky- Using a wet towel or cloth; Gently clean the hydrogel area of the electrode pad and allowing it to air dry for a minute will help restore pad adhesiveness and maximize usage life.

Yes, all age groups can use Relivio.

People with the following medical conditions cannot use Relivio:

Heart/ cardiac problems, or any condition requiring the use of pacemakers or other medical implants, epilepsy, inflamed skin or acute/ chronic skin conditions, gastro-instestinal tract conditions, high fever, cancer.

Additionally, the following people can not use Relivio: users of electrical or metallic implants, users of insulin pumps, post operative patients, wearers of another high frequency medical device.

Consult a healthcare professional for advice if you are unsure if you fall under any of these categories.

Yes, Relivio can be used during exercise.

Its built-in EMS (Electrical Muscle Stimulation) function is designed to help stimulate and activate muscles, which can complement your workout by enhancing circulation, supporting muscle engagement, and promoting faster recovery.

It’s especially useful for light to moderate physical activity, stretching sessions, or post-workout cool-downs. Just ensure the device is securely placed and used according to the recommended settings for active use.

To initiate a return please email us at support@relivio.life.

An RMA number and return instructions will be provided to you via email. For more information please click here to view our return policy.

Yes, this product is FDA cleared.

It meets the U.S. Food and Drug Administration’s standards for safety, quality, and effectiveness, giving you added peace of mind when using it.